mb39's Privacy Policy

Protecting the personal data of every player on the mb39 platform is one of our core responsibilities. This Privacy Policy ("Policy") sets out in detail how mb39 collects, stores, uses and protects personal data relating to you.

By accessing this website or creating an account, you are considered to have accepted this Policy. If you disagree with any part of the Policy, we ask that you stop using mb39's services.

mb39 collects the following types of data from players in order to provide services and keep the platform running properly.

1.1 Data you provide directly

• Name and date of birth (for age verification)
• Contact details — email address, phone number
• Payment information — KBZPay, Wave Money, AYA Pay or CB Pay account credentials
• Security question answers provided during account registration
• Any information provided when contacting us through a support channel

1.2 Data collected automatically

• IP address and network information
• Browser type, screen size and operating system
• Pages viewed on the website, games played and time spent
• Deposit, withdrawal and gameplay records
• Date and time logs of access to the platform

1.3 Cookies and Similar Technologies

mb39 uses cookies and similar technologies to improve website performance and understand how players use the site. You can disable cookies through your browser settings, but note that some platform features may not work properly as a result.

Protecting player data is a core part of mb39's security policy. We protect your personal information in the following ways.

2.1 SSL Encryption

All data transfers between the mb39 website and our servers are protected by SSL (Secure Socket Layer) encryption. You should see "https" displayed in your browser's address bar.

2.2 Data Retention Limits

mb39 does not store personal information that is not needed to provide our services. Player personal data is retained only for as long as the service is active and as required by law.

2.3 Access Control

Player data can only be handled by authorised staff who need access for legitimate business purposes. Technical and organisational security measures are in place to prevent unauthorised access by third parties.

2.4 Payment Data Security

Payment-related information — including data related to KBZPay, Wave Money, AYA Pay and CB Pay — is stored with special encryption and is never shared with any third party without cause.

mb39 uses collected personal information only for the following purposes.

• Account Management — for opening, verifying and maintaining player accounts
• Payment Processing — to handle deposit and withdrawal requests
• Customer Support — to resolve issues and respond to questions
• Platform Improvement — to improve our services, games and overall player experience
• Security and Fraud Prevention — to protect against unauthorised access and fraudulent activity
• Responsible Gaming — to monitor player behaviour and provide support to those who need it
• Legal Compliance — to comply with applicable laws, regulations and directives

Personal information will not be used for any purpose other than those listed above without prior consent.

mb39 will never sell, rent or trade player personal information to third parties. However, it may be shared in limited circumstances as described below.

4.1 Service Providers

We share only the necessary information with third-party service providers who help deliver mb39's services (for example, payment processors and technical specialists). Those parties must also operate in line with our data protection standards.

4.2 Legal Obligations

Personal information may be disclosed when required to comply with a court order, legal provision or action by a responsible authority. Where this occurs, players will be notified in advance to the extent permitted by law.

4.3 Business Transfer

If mb39's business is acquired or merged with another entity, player personal information may be transferred to the successor organisation. This policy will continue to apply, and players will be notified.

Each player has the following rights regarding their personal information.

5.1 Right to Access

You may request to know what personal information mb39 holds about you and ask for a copy of it.

5.2 Right to Correction

You can request corrections to any inaccurate or incomplete personal information. We always prioritise the accuracy of your personal data.

5.3 Right to Deletion

You can request deletion of personal data that no longer needs to be retained without a legal basis. However, certain data may be kept for as long as required to fulfil legal obligations.

5.4 Right to Object

You have the right to object to any aspect of how we process your data. We will take objections into consideration, except where processing is required for responsible gambling or personal security purposes.

5.5 How to Submit a Request

To exercise any of the rights listed above, you can send an email to [email protected]. We will act on your request as quickly as possible after receiving it.

The mb39 website uses cookies and similar tracking technologies to improve the experience for players.

6.1 Essential Cookies

These cookies are strictly necessary for the website to function correctly. Disabling them may cause platform features to break. Examples include session cookies for account login verification and cart counter maintenance.

6.2 Analytics Cookies

Analytics cookies are used to measure visitor numbers, pages viewed, and time spent on the platform. This data helps us improve our service.

6.3 How to Disable Cookies

You can disable cookies in the settings of Chrome, Firefox, Safari, or Edge. Please note that doing so may affect some platform features.

mb39 services are accessible to ages 21 and above only. Any personal data found to belong to a person under 21 will be deleted immediately.

mb39 carries out date-of-birth verification at the registration stage. Accounts of players who provide false age information may be suspended.

mb39 may update this privacy policy from time to time to reflect service improvements, legal changes, or technological developments.

If significant changes are made to the policy, players will be notified in a prominent location on the website, and where necessary, by email as well. Continued use of the website after changes have been made will be taken as your acceptance of those changes.

The date this policy was last updated is shown at the top of this page.

For any questions, comments, or requests regarding this privacy policy, you can reach mb39 through our support services.

• Email: [email protected]
• Live Chat: 24/7 — support available in Myanmar language

mb39 is committed to taking the protection of your personal data seriously. We will work to maintain your trust for as long as we provide our services.