Play safe and secure at mb39
Gambling should be fun, nothing more. mb39 is designed to keep players in control, with personal limit tools, a balanced playing environment, and 24-hour Myanmar-language support.
mb39's Responsible Policy
mb39 is a platform that puts players' health, financial stability, and mental wellbeing first. This page explains the responsible gambling policy we follow, the tools available for players to stay in control, and how to find help if a gambling problem arises.
mb39 firmly believes that gambling is for entertainment only, not a way to make money. That is why our platform includes personal limit tools, ways to pause play, and support measures built in from the ground up. Our goal is for every player to enjoy the experience while staying in charge of their money, their time, and their decisions.
The mb39 platform is open to players aged 21 and above only. No one under that age may create an account or access the platform. Please check that your children or any young people nearby cannot access this platform.
Our platform is protected by SSL encryption and a fair play policy, so players do not need to worry about financial security while playing. However, that security only works fully when players also gamble responsibly.
6 self-control tools
Deposit Limit
Set your own maximum deposit amount per day, week, or month. Having a clear budget in place helps prevent unwanted financial losses.
Time Limit
You can set a time limit per session and receive an alert when your playing time is up. Managing your play time lets you enjoy the games without letting them interfere with daily life.
Self-Exclusion
You can choose to temporarily close your account for anywhere from one day to several years. This tool is ideal for anyone who wants to take a break from gambling.
Play Time Alert
The platform shows you how much time has passed during your session at intervals you set yourself. Knowing exactly how long you have been playing helps you stay in control and avoid losing track of time.
Loss Limit
You can set your own daily or weekly limit on how much you can lose. Once that limit is reached, the platform automatically stops your play.
24-Hour Support
If a gambling problem arises, you can get immediate help through our 24-hour Live Chat and email support service in Myanmar language.
How to Access the Control Tools
Log In to Your Account
Log in to your account from the mb39 login page. All control tools can be found in your account settings.
Find the "Responsible Gaming" Menu
In the settings menu, open the section labelled "Responsible Gaming".
Choose the Right Tool for You
Select and set whichever option you need — deposit limit, loss limit, play time limit, or self-exclusion.
We Are Here to Help
Whether you want to change a setting or are not sure how to use a tool, you can ask via 24-hour Live Chat and get an answer straight away.
How to Know If You Are a Problem Gambler
- Saying you will stop but being unable to
- An uncontrollable urge to keep playing to win back money you have lost
- Taking out loans to fund gambling or running into financial problems
- Gambling causing problems with family, work, or relationships
- Gambling no longer feeling like fun but more like a craving
- Hiding your gambling and playing without telling your family
If one or more of these signs apply to you, take a break from gambling and contact the mb39 support team. You can use your self-exclusion tool right away to temporarily suspend access to your account.
How to Stop Playing
Self-Exclusion is a tool that temporarily closes your account on your own decision so you can step away from gambling for a period of time. You choose the duration yourself, from 24 hours up to 1 year.
After the exclusion period ends, you must wait a further 24 hours before reactivating your account, and you will need to confirm again that doing so is your own decision.
How to Set a Deposit Limit
The minimum deposit at mb39 is 5,000 Ks. This minimum is also set to help prevent players from depositing more than they should. To set a limit, open Deposit Limit in your account settings and enter the period and amount you prefer.
Lowering a limit takes effect immediately, while increasing a limit requires a 24-hour confirmation wait — that waiting period is itself a protection for you.
Protecting Children and Young People
mb39 is a platform for players aged 21+ only. To protect your computer, mobile phone, or tablet from being accessed by family members, consider using device-level parental control tools such as your OS's built-in screen restrictions.
If you discover that a child or young person has accidentally accessed the platform, notify us immediately at [email protected] — we will act on it straight away.
What to Do If You Have a Gambling Problem
mb39 Support Team
If any gambling-related problem arises, you can reach us immediately through mb39's 24-hour Myanmar-language Live Chat. Our support team can adjust your gambling control tools, temporarily suspend your account, and point you toward ways to address a gambling problem.
Ways to contact us —
- Live Chat: Click the Chat button at the bottom-right corner of the platform — open 24/7
- Email: [email protected]
If you have any trouble linking your self-limitation tools in Account Settings, contact our support team right away and we will sort it out together.
Responsible Gaming — Questions & Answers
Set your limits and keep enjoying mb39
After setting up our control tools, you can keep playing within your own budget — whether you enjoy football Sportsbook, Live Casino, or Slots games.